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How 33pk Handles Your Personal Information

When you open an account with us or make a deposit via JazzCash, Easypaisa or Raast, you share data we take seriously.

Account data kept secureJazzCash, Easypaisa, Raast payment details protectedYour right to access or delete dataNo data sold to third partiesContact us to update your records
33pk How 33pk Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We use SSL encryption across every page and every payment step, so data moving between your phone and our servers is not readable in transit. Cookies on 33pk are used to keep your session alive across pages and to remember your preferred payment method — we do not use cookies to track you across other websites. Your account password is stored as a one-way hash; we cannot read it, only reset it. Data retention follows a defined schedule: active account records are kept while your account is open; closed account records are held only as long as local law requires, then removed.

SSL Encryption Every login, deposit and withdrawal step — whether you use Raast, JazzCash or Easypaisa — runs over an encrypted connection. Data in transit cannot be intercepted in plain text.
Cookie Use Session cookies keep you logged in as you move between the lobby and your account wallet. We do not use third-party advertising cookies or sell browsing data to any external network.
Password Security Passwords are hashed and salted before storage. Even our own team cannot retrieve your raw password — only you can reset it via the OTP sent to your registered mobile number.
Data Retention Schedule We delete or anonymise closed account data once the retention period required by applicable local law expires. You can ask us at any time how long your specific records are scheduled to be kept.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review what we hold, correct an error, or ask us to delete your account data, reach out through any of the channels below. Include your registered mobile number in the message so we can verify your identity before acting on the request. We aim to respond to all data-related queries as quickly as operational hours allow.

Email Support Send your data request to our support email. Quote your registered mobile number and the nature of your request so we can handle it without delay.
Live Chat Open the chat widget in your account dashboard. Live chat is the quickest path for questions about what data we hold linked to your JazzCash or Easypaisa deposits.
Account Settings Some data corrections — like updating your mobile number or email — can be made directly inside account settings without contacting support at all.

Common Questions About Your Privacy at 33pk

These are the questions we actually get from account holders about how their data is managed. If your question is not here, contact us via live chat or email and we will answer directly.

We hold your name, mobile number, email, and the transaction references from your JazzCash, Easypaisa or Raast deposits. Device identifiers linked to your login sessions are also stored.

Yes. Contact support via live chat or email, verify your identity with your registered mobile number, and we will process the deletion request subject to any local law retention requirements.

Only with the payment processor completing your transaction — JazzCash, Easypaisa or Raast as applicable. We do not share payment data with advertisers or unrelated third parties.

Our cookies maintain your logged-in session and remember your wallet preference. You can disable cookies in your browser settings, but doing so may cause your session to reset between pages.

Minor corrections like your email address can be made in account settings. For mobile number changes, contact support directly — we verify the update via an OTP to your current registered number.

Collection practices are the same across Pakistan. Access to the platform and specific features depends on local law and eligible regions, but the privacy policy applies uniformly to all accounts.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.